Zeitaku Villas Experience

Privacy Policy

ZeitakuVillas provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive from users of www.zeitakuvillas.com. This Privacy Policy applies only to information that you provide to us through the Site and Application. This Privacy Policy may be updated from time to time to reflect changes to our information practices. If any material changes are made, we will notify you on the Site and Application prior to the change taking effect. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms of Service.

As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis, and using or handling information in any way— including but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing, and transferring information within our organization or among our affiliates/service providers within India or internationally.

International Transfer

YOUR INFORMATION MAY BE TRANSFERRED TO AND MAINTAINED ON COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY, OR OTHER JURISDICTION WHERE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR OWN REGION. IF YOU ARE LOCATED OUTSIDE INDIA AND PROVIDE INFORMATION TO US, ZEITAKUVILLAS TRANSFERS PERSONAL INFORMATION TO INDIA AND PROCESSES IT THERE. SUCH INFORMATION MAY ALSO BE TRANSFERRED OR PROCESSED OUTSIDE INDIA. BY SUBMITTING INFORMATION AND ACCEPTING THIS PRIVACY POLICY, YOU CONSENT TO SUCH TRANSFER.

Information Collection and Use

Our primary goals in collecting information are to provide and improve our Site, Application, services, features, and content, to administer your use of the platform, and to enable users to navigate easily.

Personally Identifiable Information (PII)

When you register with ZeitakuVillas through the Site or Application, post a Listing, book an Accommodation, or contact another user, we may ask for personally identifiable information (PII), such as:

  • Name
  • Phone number
  • Email address
  • Aadhaar number
  • Passport number
  • Social Security Number (SSN)
  • Identity proof
  • Home postal address

We may also ask for billing information, including credit card number and payment details. Your information may be used to create your account, verify your identity, complete bookings, and improve our services. Verification may include sending postal/email codes or using third-party verification or e-KYC agencies.

You may also register using third-party accounts (SNS) such as Facebook, LinkedIn, or Google. If you link such accounts, we may access information based on your privacy settings on those platforms.

Non-Identifying Information

Non-identifying information includes PIN code, preferences, interests, and demographic details. This information may be combined with your PII to improve user experience and personalize services. We may also use your information to send newsletters, promotional materials, or service-related updates. You may unsubscribe from marketing communications at any time.

Sensitive Personal Information (SPI)

  • User passwords are encrypted and never stored in plain text.
  • Bank account details (for hosts) are used only for payments.
  • Credit card information is not stored by ZeitakuVillas.
  • Payments are processed through PCI-compliant gateways like Razorpay.

Log Data

When you visit the Site or Application, our servers automatically collect Log Data, including:

  • IP address
  • Browser type
  • Visited pages
  • Time spent on pages
  • Search queries
  • Access times and dates

This data is used to monitor usage, improve services, analyze performance, and ensure compliance with platform requirements.

Cookies

We use cookies to:

  • Save login information
  • Enable features on the Site
  • Understand user interactions
  • Monitor web traffic

You may disable cookies in your browser settings, but some features may not function properly.

Web Beacons

We may use Web Beacons in the Site, Application, or emails to track user engagement and measure communication performance.

Emailing via a ZeitakuVillas Account

Users may contact hosts or refer friends via email features. Email addresses provided for communication are used solely for that purpose. Referral emails are sent once, and recipients may request removal.

Phishing

ZeitakuVillas will never request sensitive details (credit card data, passwords, etc.) via unsolicited email or phone calls.

Information Sharing & Disclosure

Members and Users

When creating a profile, you may choose what information is publicly visible. Profile information may include:

  • Name
  • Profile photo
  • SNS friends/groups
  • Biography
  • Your Listings

Listings

Listings are publicly visible. Location maps may show approximate areas. After booking, hosts and guests may receive each other's names, phone numbers, and emails for coordination.

Aggregate & Non-Identifying Information

Aggregated and anonymized data may be shared for analytics and industry insights.

Service Providers

Third-party companies may assist with:

  • Maintenance
  • Database management
  • Web analytics
  • Fraud detection

They may access Personal Information only to perform assigned tasks.

Legal Compliance

ZeitakuVillas may disclose information when required to comply with:

  • Law enforcement
  • Legal processes
  • Safety or fraud investigations

Business Transfers

In cases of merger, acquisition, or bankruptcy, user information may be transferred as business assets.

Changing or Deleting Your Information

Members may review, update, or delete personal information via their profile settings. To cancel an account, contact us. Reviews previously submitted remain publicly visible.

Links to Other Websites

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing personal information.

Testimonials

With your consent, we may publish testimonials. You may request removal at any time.

Children’s Privacy

The platform is not intended for individuals under 18. We do not knowingly collect personal information from children under 14. If such information is identified, it will be deleted.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: reservations@zeitakuvillas.com